We recently initiated the KYC procedure in our wallet to enable our customers to store and transact Reais (BRL) in wallet – a mandatory procedure for those who want to move above R$ 300.00 (BRL) .
This measure has been a success and is something that will expand the functionality of the wallet. We would like to stress some important points about the documents that should be sent:
– About the sending of the photo with the document: it must be clear, of the highest possible quality, frontal and with appropriate clothing.
– Proof of address: sharp, focused image with no smudges. We accept bills for water, electricity, telephone, internet (for the last three months) and lease of property.
We remind that, after sending the documents and correct completion of the information, the deadline for response on KYC is 72 hours.
For more details about KYC, click here.
And remember: if you have any questions or need help to carry out in your wallet, we are available in our official profiles and also in the email [email protected]
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